Understanding Google RankBrain

“RankBrain” is a new AI component that Google has added to their ranking algorithm. Bill Slawski takes us through the RankBrain patent, identifying the query rewriting capabilities and how those will be used in Google’s search results.

Bill — who is known in the world of SEO as being someone who breaks down patents filed by Google — then goes a little into his process on how to find patents online, identify the engineers working on different Google teams, and then connecting the dots; sometimes with multiple patents, to predict changes at Google.

He also goes into how he started his blog, SEO by the SEA, which simplifies SEO and Google related patents.

The Show Notes

How to Protect Your Digital Publication

Loren Baker and Kelsey Jones, Executive Editor of SEJ, discuss the importance of setting up an editorial mindset when working with multiple guest contributors, and protecting the authority and reputation of a blog by governing such content.

In this episode we discuss:

  • Running an editorial team of 6+ staffers
  • Editing contributed content
  • The art of saying No
  • SEO and link strategies that contributors sometimes try on blogs that accept guest content

Building a Trustworthy Brand in the Digital Business Environment

In today’s episode of the Search & Social Podcast (formerly Search & Deploy), Loren discusses social media and content with none other than Chris Brogan.

Chris and Loren dive into the importance of trust and relationship building in digital business as well as traditional relationships.

They also discuss the importance of content ownership, personal branding, the shelf life of social media and how businesses can implement story telling to break through the noise online.

Last but not least, they go over the specific things they’ve learned over the years from speaking, lifestyle choices and also launching different digital businesses.

The Show Notes

The Evolution of SEO: Adapt or Die

In today’s episode of Search & Deploy, we discuss the differences between SEO consulting for clients vs. offering a business solution for the SEO industry.

My guest today is Melissa Fach, who reinvented herself in the SEO world after years of consulting and training. She now offers community management for companies that provide SEO tools, data, or conferences.

Since pivoting her professional role in the SEO industry, Melissa has managed the blog publishing and community management for companies such as Moz, Authority Labs and now Pubcon.

Podcasting for SEO? Yep …

Loren Baker sits down with Jerod Morris from The Showrunner to discuss the world of podcasting, self-publishing, and how the game of producing one’s own content has changed over the past decade.

Both Loren and Jerod started down similar paths as personal bloggers and dreamers (one with ambitions for film, the other sports journalism) … and then found themselves taking different paths for career ambitions, only to end up doing exactly what they had originally intended.

They then discuss the SEO benefits of podcasting, and SEO for podcasts, with some actionable tips on building a web presence to accompany audio.

Podcasting for SEO? Yep …

Voiceover: This is Rainmaker.FM, the digital marketing podcast network. It’s built on the Rainmaker Platform, which empowers you to build your own digital marketing and sales platform. Start your free 14-day trial at RainmakerPlatform.com.

Loren Baker: Good afternoon, and welcome to Search & Deploy. This is your host, Loren Baker. Search & Deploy is a podcast on SEO and search marketing, brought to you by Rainmaker.FM and Foundation Digital. With me today, I’m going to have a very special guest, Jerod Morris, VP at Rainmaker.FM.

Before I get started with Jerod and get him on, I’d like to give a quick intro on why I’m inviting Jerod onto the show. About four months ago, Jerod Morris of Copyblogger and Brian Clark of Copyblogger both approached me about doing a podcast, something I had never done before, but had basically been putting off for the past six years. They wanted to know if I’d like to do a podcast on SEO for the Rainmaker network.

Of course, since for me, 2015 is my year of personal branding, so to speak, I said, “Yeah, why not? Let’s go. Let’s get started.” Next thing I know, I’m podcasting. This is my ninth episode right now. I’ve learned a little bit, but I have a lot to learn. Luckily, there are people out there like Jerod that are putting together best practices and ways to enhance the overall podcast experience, not only for the listener, but also for the hosts on building their podcast and everything else.

First of all, Jerod, welcome to Search & Deploy. It’s great to have you. I’d like to thank you for getting me started on this venture.

Why You Can’t Let Obstacles (Including Perfectionism) Kill Your Great Ideas

Jerod Morris: Absolutely. Thank you for having me on the episode. You should know that most podcasts fail after seven episodes. You have already passed that critical juncture that a lot of people, when they start a show, can’t get past. A lot of people have that initial enthusiasm that gets them through the first couple of shows, and then it fades off. You’ve busted through that, which is a huge checkpoint to move past. Congratulations to you for that.

Loren Baker: Thank you, thank you. I’ll have the audio guy put a little round of applause in here right here. I did not know that. It’s funny that you bring that up, because I was talking to someone the other day. They started a dog podcast. The idea behind the podcast is they have interviews with dog owners and talk about dogs and things like that. I’m like, “Wow, how’s your podcast going?” and she’s like, “Well, we completed episode one about a month ago, and we’ve been busy.”

It’s funny, because with podcasting, with audio — it’s one thing I want to get into during this conversation — is there are obstacles that are a little bit unforeseen. In my case, I’m in the process of moving, and I’m at Foundation. We’re a virtual company. We meet in offices or whatever about once a week or whatnot, but for the most part, most of us work from home. There are obstacles and challenges that come up with trying to put the time in and make sure you have the audio quality to be able to do it.

Because it’s not like blogging where you can write half of your blog post, go eat dinner, go eat lunch, get on a phone call, whatever. You really have to set aside the time. I think that one of the challenges that a lot of people face when they’re getting into podcasting is making sure they can not only be passionate about it, but they consistently make the time to pull off the audio and do everything else associated with that.

Jerod Morris: You bring up a great point, because there are tons of obstacles, especially early on, for people who are doing it the first time. That’s why so many of those podcasts fail. It’s this interesting balancing point, because you don’t want to overthink it to the point that you never start. Yet you also don’t want to just go out there with something because it may not be sustainable.

And then you may find yourself like your friend: a month later, you’ve only got one episode down, which is why you have to make decisions about format. Is it going to be a monologue show or an interview show? Obviously, if it’s a monologue show, you can step up and do it any time you want to. If it’s interviews, you have to schedule. It adds a layer of complexity.

Make those decisions early on in a way that will give you momentum, because if you get momentum, then you can shift it. With The Showrunner, we’ve changed our format twice in 16 episodes. It’s important to make those decisions early that you give you that momentum, and then you can adjust as you go from there.

Loren Baker: It is. In my experience, it’s important to plan, but not necessarily be a perfectionist. I’ve recorded a couple of podcasts where I’ve been like, “Oh man, the audio quality is bad,” or this happened, or “I slipped here,” or “I could hear myself drinking coffee while the other person is speaking,” or something like that. But then, when I go and listen to other podcasts, I hear the same thing. Who is — gosh, the name is escaping me — the podcaster that just interviewed the president?

Jerod Morris: Marc Maron, WTF.

Loren Baker: Marc Maron, right. I’m listening to Marc Maron, yeah, WTF. I had not listened to it before. I admit, I am not a casual podcast listener. I have about two or three of them on my playlist now that I’ve been hitting at the gym or whatever. But I’m listening to Marc Maron. I had not listened to him before. I’m listening to him, like, “Well, that’s the beauty of podcasting.” It doesn’t have to be perfect. It just has to be you. Right?

Jerod Morris: Right.

Loren Baker: It’s you being you. So this guy, this comedian, has the President of United States in his garage, and there’s all these sound quality issues going on, and people talking in the background, and stuff like that. I’m like, “Well, that’s really podcasting at the end of the day.”

There’s so many times — I’ve been around long enough in publishing — where I’ve seen perfectionism kill a great idea. Because people, they want to be perfect. They want to be perfect, and they don’t want to take that jump until everything is perfectly laid out for them, and then it never happens.

Thank you for helping me to take that jump and for putting together the production team that’s made it possible to get these out there.

Jerod Morris: No, thank you for setting a good example. We, on The Showrunner — both the podcast and the course — have encountered a lot of people who have that trepidation, that nervousness, about getting started. A lot of times, they’ll look at someone like me or like John, people who have had a lot of experience, have several podcasts that have been past hundreds of episodes and think, “Oh, well it’s easy for you to do it.” It’s like, “Yeah, but there was a time that I was doing episode number one, and it was kind of scary, and I was planning all the stuff for the first time, and didn’t have any idea.”

It’s great seeing someone like you who had this idea to do it, got an opportunity. You’re taking it, and now you’re showing exactly the way a new podcast should go. Which is, you don’t have everything figured out right away, but you just keep at it, and it keeps getting better, keeps getting better. You get that feedback from the audience. It’s a lot like blogging in that way.

It’s such a great point you make about how perfectionism can kill an idea. You got to get it out there in that minimum way, and then just keep making it better.

How Jerod Found Himself Behind a Mic

Loren Baker: Search & Deploy, I would consider us to be an SEO podcast. We’ll get into SEO for podcasting or how podcasting and publishing can help with overall SEO a little bit later, but first, I want to back up a little bit and get an idea of how you got into this.

Correct me if I’m wrong, but weren’t you working on the hosting side of things with Synthesis a couple of years ago? And now you’re the VP of podcasting at Rainmaker.

Jerod Morris: I was.

Loren Baker: How did that happen? When did you get started? Walk me through this transition, because not very many people make that much of a turnaround, or just take a different path as you have.

Jerod Morris: I walked a winding road when I graduated from college and taught for a little bit, had a sales job, had a management job, did a bunch of different things, trying to figure out what I wanted to do. Actually, I moved down to Dallas because I was planning on going to law school. I was just going to be down here temporarily to do some work with a family friend. Through that process, actually meeting this lawyer that I was doing some work with for coffee one day, I ran into a guy named Derick Schaefer, who I had never met before. We got to talking.

He had a digital agency here in Dallas basically helping consult small businesses on their online presence, and he needed someone to do some writing for him. I always loved writing, so I started working with him. That eventually turned into a full-time job.

At the time, I didn’t know about WordPress. I didn’t know about SEO or any of that stuff. I just wasn’t very online-oriented yet. Learning about all that and starting some side projects to get my hands dirty on my own got me really excited about online content and what you could do, both from a marketing standpoint for a business and just from a personal expression standpoint.

I’m a lifetime sports fan. Originally, I went to college to go into journalism to write about sports, and I had a few detours. The side project I started was called Midwest Sports Fans, which was a sports blog. I just did it on the side. Basically, I just wanted some content that I could practice SEO and social media marketing with. I figured, “I love writing about sports. Let’s do that.”

That site for many different reasons ended up taking off and having a life of its own. We actually ended up making some pretty decent money from it, just from ads and stuff. It was getting so much traffic that we couldn’t keep it up with the hosting plans that we had. Fortunately, Derick is a lot smarter at technology stuff than I am and basically developed our own little hosting platform for it.

That was how we ended up coming over to Copyblogger, because when Brian was looking for a hosting platform to complete what would become the Rainmaker Platform, ours was the best for WordPress, and so that’s how we came over.

It was nice, because after coming over in support for hosting, they identified that my passion really was more in content creation. That’s the joy of working for a great company like Copyblogger that’s good at identifying what their people love to do and they’re good at, and they put me in a position to be able to do more of that now, both on the blog side and on the podcasting side.

Podcasting as a Medium for Sharing What You Love

Loren Baker: Now isn’t that pretty cool? That’s actually awesome, because that’s one thing that digital publishing really gives a lot of us the chance to do is to fulfill our dreams. I don’t want to sound corny here. I’m not going to get out the tissues or anything, but when I first went to college, I wanted to get into filmmaking.

Jerod Morris: You and me both.

Loren Baker: Pulp Fiction, Tarantino, everything else. I had grown up working in a video store. Since I was 12 years old, I was working in a video store. So it was one of those things. It was a natural progression. I wanted to be a filmmaker. That’s like 1997, 1996, and I’m going to Towson State and getting into the filmmaking program. Believe it or not, that’s when you actually made films on film.

So not only did I have to pay for school, but I had to rent the camera, get film equipment, buy film, take the time to make something, and then send it to DC, which there was only like one shop in DC that still did 8 millimeter, and then turn that into an exposed film that you can actually watch. Then by the time you get it, if you don’t have your lighting, your aperture, or everything else set up perfectly, it’s going to be a failure. I’m like, “Man, like I’m paying my way through college. I don’t want to dump all my money on buying this film.”

Then I talked to all these other people in the filmmaking department. They weren’t necessarily doing too well in the job market, either. Within the same major was PR and advertising. I’m like, “Hey, let me do PR and advertising, because I can still produce cool stuff and make great content, but hopefully get paid for it in the long run.”

Fast forward 15, 16 years. I just thought about this while you were talking about it. On the Foundation side, we just got done doing a bunch of infographics for a client. They’re all Star Wars or sci-fi-oriented. I got to work on writing them and putting up the storyboards and the design aspects and getting that out there and putting out other great content, which is based around things that I love, and helping a client do better and market themselves on the web to those groups to help with their overall SEO. I’m like, “Wow, that’s great stuff.”

Then, I just realized, I’m producing, right now, a show with you, which is also an extension of that in its own right. We haven’t lost the dream, man. We haven’t gone completely corporate. We’re still creating things and making things, and getting to do the stuff that excited us when we were kids and teenagers and in college.

So congrats, virtual fist bump. It’s pretty amazing stuff. To hear that that’s how you got started in Synthesis was looking for a place to basically host this blog that you had built up to be so popular that you couldn’t get a legit hosting account setup that actually helped you profit is pretty amazing too. Because I went through the same things with SEJ really early on. When we got on Digg or the front page of Google News or something like that, it would just take down the host immediately. I’d be down for like three days sometimes. Congrats on that.

That’s very cool to hear. That’s one of the magical things about this. I don’t care if there’s 10 people listening or 1000 people listening. We get to create something and make something. It’s documented. It’s out there. Hopefully it’s helpful, right?

Jerod Morris: Yeah. Hopefully it inspires someone else to do it. Because I remember when I was first getting online, and then you see all these stories of people who have succeeded and took what they were passionate about. The whole idea of ‘choose yourself’ or ‘pick yourself,’ that whole thing, it’s like, “I don’t need to wait for anybody.” An example of that is the site I run now, called The Assembly Call. I grew up going to IU basketball games. That was the thing that my dad and I always did together, Indiana basketball games. When you’re a kid growing up in Indiana, that’s just what you do.

Now, 25 years later, I’m doing a postgame show. The last three weeks, I’ve interviewed like three of the greatest players in IU history, simply because I started this platform, have kept at it for four or five years, and it’s respected to the point now where these guys that I grew up watching, I’m talking with them and getting the behind-the-scenes stories of what I was watching as a kid.

It seems so simplistic sometimes when you hear the, “Just get started. Choose yourself. You can do this,” and then you do it. It’s not easy. It’s definitely not easy. You’ve got to put in the work day after day. But it really is sometimes as simple as, “What do I love? Let me get out and create content about it, and be audience-first in my approach, and these things really can happen.” This isn’t just some secret that’s out there that only a select few can have. I think trying to help people bridge that gap from where I was, where it’s like, “No, no, you can’t really do this,” to, “Holy crap, you really can do this,” is something that I get really excited about.

Why Podcast Transcripts Are Essential from an SEO Standpoint

Loren Baker: It’s about consistency and bringing it. It’s nice to get rewarded for work ethic at the end of the day, too, right? One thing I really love about it, and you’ll know this, being an ex-blogger/current blogger, is that I used to blog a lot. I talked about this on a previous episode. I would wake up early in the morning, like 6 a.m., and try to blog about four stories before people were getting into work to make sure that I was one of the first search bloggers breaking these stories as they happened or whatnot.

I did that for about six years — creating SEJ, building up Search Engine Journal, building it up into more than just a personal blog, which is what it started as, and being one of the most popular industry blogs out there. I didn’t know what I was doing at the time. I wanted to start a blog. I heard that Google had acquired Blogger. I went on GoDaddy, and I searched for ‘Search Engine Blog.’ It was taken. So Search Engine Journal was available, and I bought it, and I started it.

That’s all I did. I learned as I went. There was no blueprint. No one had ever done that before, ever. It was the same time that all the other top bloggers, I guess, at the time were starting, and it was ‘learn as you go.’ I feel like that’s where we’re at right now. Even though podcasting has been around for a while, people never really listened to podcasts in their cars before, or podcasts at the gym, and everything else. Now you have companies acquiring podcasts, and it’s really exciting stuff, but it does have that Wild West feel.

It’s very difficult for me to sit down and write a two- or three-page blog about something. But right now, I can get on the horn with you, basically, record our conversation, and then have it transcribed. Who knows? We could probably sit down and talk for five six hours until you get sick of me, and then next thing you know, we’ll have written a book, more or less.

When I read the transcriptions from the podcasts that I’ve done thus far, I’m just flabbergasted. I’m like, “Wow, we really produced that much content in that short of an amount of time.” You talk with someone for 30 minutes, 45 minutes, and you have eight pages of content, engaging content, original content. It’s never been put out there before.

You had asked me before we put together this episode, “How does podcasting help SEO or vice versa?” and I would really say that if you’re a podcaster out there, and if you’re not getting your episodes transcribed, you’re really missing the boat from an SEO perspective. Not only from an SEO perspective, but also from a marketing perspective, because people do process information in different ways.

Whether someone wants to listen in their car or at the or while they’re working or someone wants to sit down and read on their phone or on their desktop, once you have that transcribed, you can do a billion things with it. You can publish it on a different blog. You can publish it on your own podcasting blog. You can distribute it. You can get links built to it. You can put it out there in an email newsletter or snippets from that conversation in the email newsletter. There’s so much work you can do with that written content that’s come from the audio podcast that it’s almost endless.

In a world where people are fighting to have content — companies want content now, the small mom-and-pops need content, everyone basically needs written content for a myriad of different uses — what better way to put that together than to capture what’s spoken in an audio setting for just half an hour or an hour, right?

Jerod Morris: Yeah. I think one of the reasons why the transcript is important — and tell me if you agree with this — is because the goal when we talk about SEO is that we want to build links to our site. We want to get our site shared. We want those signals coming in. With audio, there’s a lot of ways to distribute audio, but not necessarily to repurpose it. With a transcript, you take what happened in that audio, and you’ve got that content, and now you’ve got it in this format that then you can go and repurpose it.

You can take it and use it as the basis for a SlideShare. You can take it and use it as the basis for creating two or three similar articles about that topic that you submit elsewhere, that kind of thing. I think it really allows you to take what happened in the audio and have more tentacles to reach that content, as you said, for other people in another way that they prefer to consume it. But I think — and again, tell me if you agree with this — from an SEO perspective, having it be able to go out to these different places that all link back to you are just going to help you, and it was all seeded with the podcast.

Loren Baker: No, absolutely. That’s why I really like what you all have done with Rainmaker.FM and the site, because at first glance, it’s almost a hybrid of podcasting and blogging going on at once. What else would you expect from Copyblogger? You guys have the word ‘blogger’ in your name, so I would imagine that there’d be some kind of blogging aspect. It’s having that content together, getting it out there.

Any kind of content syndication or sharing of content is going to bring back signals. Like I said before, you can put quotes that we’ve put together from a podcast on an e-card, share it socially, get that traffic back to your landing page, and have people share it from there. Those shares may result in links back. The more you can broadcast to get those tentacles out there — or spokes or satellites or however you want to call it — and then get that value back to the core, is so important at the end of the day from an SEO perspective.

It’s not about keywords. If we looked at this transcription today, we’d probably see that we said the word ‘podcast’ and ‘SEO,’ ‘SEO and podcasting’ maybe about three, four times over the course of what, 5,000, 10,000, 20,000 words. It’s not about keywords. It’s about making sure that that content is relevant to what you might want to rank for, but really getting those signals coming back to the site.

The Natural-Language Evolution of Search Technology

Loren Baker: Google and search in general, search technology, has gone so natural-language in the past three, four, or five years, more so in the past year with the Hummingbird release and everything else, and especially with searches now. I don’t know about you, but when I’m on my cell, I search. I’ve dumped Siri. Even though I’m an Apple user, I’ve dumped her. I’m done with getting wrong information or Siri typos, so to speak.

Google Now is just amazing. I use it all the time. Whenever I’m searching for something local or searching for a local business or I happen to be on the go, it’s like, “Okay, Google,” or hit the button and then make a very normal query. But I don’t search using keywords. I search using, “Hey Google, where is the nearest barbeque joint near me?” “Hey Google, where can I find a gas station?” “You know, okay, Google, where is this?” That’s natural language.

Jerod Morris: And you do it spoken?

Loren Baker: Yeah. It’s great.

Jerod Morris: See, I need to start doing that. I’m a late adopter for that kind of stuff. I’ve got to get into that. I still type my searches in.

Loren Baker: I don’t want to be the guy standing in the room talking to his phone, so I’ll typically just do it when I’m my car or whatever. But yeah, you just like talk directly to Google just like Captain Kirk in Star Trek.

Jerod Morris: See, I feel like you could get away with it though. Like if you were talking into your phone, because you’re Loren Baker of Search Engine Journal. People would think it’s this next-level thing.

Loren Baker: It’s cool, right? Yeah.

Jerod Morris: It’s like you’re leading by example. I feel like I would look silly doing it. You, it would just look like you’re showing people the way.

Loren Baker: No, you’d look cool if you had a little thing on your vest, like a little microphone on your vest. It would be awesome. Right now I’m just going to pull some information on Rainmaker.FM using a tool that I like called SEMrush. I’m going to do a search for the domain Rainmaker.FM, and SEMrush is going to tell me the top keywords that Rainmaker.FM ranks for in Google. Let me just pull this up right now.

Jerod Morris: This will be interesting.

Loren Baker: Yeah. ‘Rough Draft,’ number 10.

Jerod Morris: Rough Draft is number 10. Well done, Demian.

Loren Baker: If you search Google for the word ‘rough draft,’ number 10. ‘Copyblogger’ — number three, ‘Rainmaker’ — number five. ‘Affiliate marketing tips for beginners’ — number one.

Jerod Morris: Wow.

Loren Baker: ‘Affiliate marketing tips’ — number three.

Jerod Morris: Interesting.

Loren Baker: That is … which show is that? Let me see here. Oh The Lede, your affiliate marketing beginner show, so congrats there.

Jerod Morris: Thank you.

Loren Baker: A lot of affiliate-marketing-oriented terms. ‘Curate content.’ For the term ‘curate content,’ The Lede ranks number five in Google.

Jerod Morris: The Lede ones are interesting, because a lot of those … I guess those URLs are Rainmaker.FM, though, because that show has been out there for a while. I wonder, would redirecting those URLs to Rainmaker.FM then have that impact of raising the search?

Loren Baker: Where was The Lede? Was The Lede hosted on its own site previously?

Jerod Morris: No it was hosted on Copyblogger.

Loren Baker: So redirecting, yeah.

Jerod Morris: Yeah.

Loren Baker: So if their 301 redirects, then all of that equity that they had should transfer it back over to Rainmaker.

Jerod Morris: So that makes sense then.

Loren Baker: Yeah, most of these are The Lede. I’ll just go over some really quick. ‘Writing good sentences’ — number 11.

Jerod Morris: That’s The Lede?

Loren Baker: Yeah. ‘The perfect ending.’ That was Rough Draft, so I guess that’s Demian. Demian ranks number 15 for ‘the perfect ending.’ ‘Magnetic headlines.’

Jerod Morris: That’s The Lede?

Loren Baker: Again, The Lede. ‘Copywriter career,’ ‘how to write good sentences,’ ‘sub headers,’ ‘impact photo images.’

Point being, is that I don’t want to say “without an SEO focus,” because of course everything has SEO in mind making content, but Rainmaker.FM is already ranking. What’s interesting to me is that Rainmarker.FM is ranking for a lot of the affiliate-marketing-oriented key terms that some of the bigger affiliate marketing networks may fight over. ‘Affiliate marketing tips,’ ‘affiliate marketing for beginners,’ come on. You’re kidding me, right? This is the kind of stuff that if I was Commission Junction or a company like that, I’d want to be all over.

Why SEO Is No Longer a Separate Discipline

Jerod Morris: See, the way you phrased that you made an interesting point, because as you said, it’s not like there’s this specific SEO focus for Rainmaker.FM. But this is where I start to get caught up sometimes in how SEO has changed. When I first started with Derick, we were doing a lot of the old-school SEO stuff. This is back when the prevailing wisdom was that you wanted your primary keyword to be on the page 2.5 percent of the time. That’s where I came from with SEO.

It seems like now, even the term ‘SEO strategy’ is outdated, like it’s just part of your strategy if you’re smart about it. It’s creating good content that is going to be shared, that deals with keywords that people search for. You describe your content in the way that makes sense to your audience, which helps with the SEO. It just seems like people talk about ‘SEO strategy,’ but it’s like, “Well, it all should just be part of your strategy.” It seems like it’s more intermingled and one big thing now than it used to be. Is that accurate?

Loren Baker: Well, it has to be. Yeah, absolutely, it has to be. Because it used to be that you would have a marketing team on one side of the building, doing all their stuff together, putting out PR campaigns, advertising campaigns, content campaigns, site-building campaigns, everything else. Then an SEO guy person would be hired to do just SEO on the site. Build links, “Oh, the SEO person has to build links.” How do they build links? “Oh buy some links, some directories, yada, yada, yada.”

Jerod Morris: Put 6000 links in a footer.

Loren Baker: Right, exactly. But once you integrate that SEO strategy into the larger marketing strategy, that’s where success comes in, because then you know that whatever you do from a PR perspective, it’s going to have a specific SEO benefit.

The SEO person or the SEO team can come in and say, “Hey, you’re putting out this release. You’re going to get us on CNN and NBC. Let’s make sure you get a link back to the site, guys. Come on, like a nice little link back to the site. Even the homepage would be nice. Let’s make sure this piece of content that was put together that had these SEO goals in mind that support study is included. Let’s just make sure it’s all working together.”

I see this a lot with social and SEO, too. They’re not different disciplines. They have to work together. I’ve been in scenarios where there’s a social media team that does not want to share anything that’s coming from the site because the social media team would like to keep users stuck on Facebook and hit Facebook ‘buy’ buttons and have attribution going back only to Facebook.

But the way that Facebook is set up is to share content naturally that helps you, that helps your profile, that helps you show people’s streams, that helps with engagement. I bring in a what-if scenario. “What if we shared a blog post from the company on the company’s own Facebook page? What do you guys think about that?” “Oh, I don’t know. We haven’t done that yet. Oh, how would that work?”

Sometimes there are warring factions, and I think that especially in big business, that’s been absorbed over the years and is changing. This is where the smaller folks can come in and compete a little bit more, especially in social. We’ve seen this over the years.

Dollar Shave Club is a great example of that. Coming in and putting together real great, engaging content, having that being part of the social strategy, have that be properly SEO-ed, the site properly SEO-ed, and Google is not just getting served errors left and right, not being bounced all over the place. Having all that work together brings us marketing nirvana.

I’m glad you brought that up. It’s not just about one SEO strategy. It’s about SEO being part of the larger digital marketing umbrella. That’s the way it has to be, especially moving forward. Because like I said, it used be that SEOs would take shortcuts because they may have not gotten the internal support that they needed to be able to fulfill their own goals that relate upon them and their position. So buy links, put links in footers, get directories — Google ended all of that.

In a way, when Google started rolling out penalties and updates that address that, it really did push — in the same way that you and Clark pushed me to start podcasting — people to start working together. We’ve seen that on the agency side. We’ve not only seen that working internally within companies, where we’re brought in to make those connections and get those folks working together, but it also has led to companies looking for or treating SEO agencies differently.

Even though I would consider a lot of work that we do at Foundation to be SEO-oriented, I’d probably say that 80 percent of it is content production and content marketing. It’s fantastic. To an extent, content’s always been part of SEO, but now it’s really intertwined. Thank you for bringing that up.

How to Get the Most out of SEO in the Modern Digital Environment

Jerod Morris: I want to ask you another question, too, because you hit on — as you were going through those numbers and some of those URLs from The Lede that are still ranking really highly — that was an unfair advantage that Rainmaker.FM had when we launched it, which is why it’s not always a perfect example to show in beginning podcasters. Because all the shows on there obviously got the bump from the relationship with Copyblogger and the nine years Copyblogger’s had of building up trust in the search engines and an audience.

I’m curious, from your perspective, for new sites and especially for new podcasters who are putting their platforms out there, what are the two or three key things from an SEO perspective that people need to keep in mind now? And has that changed? How has that changed over the last few years?

Loren Baker: Oh, my first tip is putting together a site. There’s a lot of podcasts that are an audio file. That audio file is distributed on iTunes or Google Play or different other formats, but there’s no site associated with it or non-audio presence. We all know that it’s not just about the written content. It’s not just about the audio content. It’s also about building a personality, building a following.

Once you develop a site to support the podcast or have them work together, then you can start doing things like building an email list, running ads, making a little bit of revenue, whatever it may be. Number one is really building a site. I remember when I first got into blogging back in the day, there was a forum thread on SitePoint Forums. You’ve ever visited SitePoint Forums?

Jerod Morris: Uh-uh.

Loren Baker: SitePoint Forums is the grandfather of Flippa and 99designs. It was basically a webmaster forum that had different threads, one thread on logo contests. That thread from the forum became 99designs, same ownership. Another thread on selling your website, that became Flippa.

In the publishing and SEO forums, someone had basically written, “I started my blog, and I’ve been writing, but I’m not getting as much traffic as I thought I would,” just these really down-and-out-style posts. Then, one of the moderators there replied back to him, “You know, keep it up. In 10 years, you’ll be your own Ulysses” type thing.

It really hit me. It is that kind of stick-to-itiveness that brings rewards, whether it is podcasting or developing the site or whatever. If you’re out there on your own, on an island — like, even though I started blogging, God, 12 years ago, I still contributed to SEO and newsletters beforehand. I wrote on sites. I wrote on forums. I tried to absorb that audience into my own blog.

If you’re starting from scratch, I would say to build your social presence, to build your web presence, to integrate everything. Also, take the time to connect. Don’t be afraid to ask. Don’t be afraid to reach out and say … Well, I don’t know. Who’s a famous Indiana Hoosier basketball player?

Jerod Morris: A.J. Guyton, who I met Monday night.

Loren Baker: Okay, so don’t be afraid to say, “Hey A.J., I’m doing this podcast on Indiana basketball. I really love to have you on.” Because you never know. It’s all very relative, and until you start taking those steps and making those contacts …

This really gets into the world of networking. Just like there are shows and courses like Showrunner, I’m sure there’s communities out there about podcasting where you can connect with other similar podcasters within your space and do what we’re doing now. Hey, you’re a guest on Search & Deploy. I feel like I’m on The Showrunner right now. I’m not sure what’s going on here, but we’re working together to introduce each other to our audiences.

That’s one of the biggest tips I can make. I remember when I did get started in the world of search and the world of blogging. Just like in any industry, in SEO, there are a number of conferences every year. I remember the first time I went to an SEO conference. This is when they were big. I think it was SES New York or something like that. It was a huge Google party one night, huge Yahoo party the next night. Ask.com is taking people on limousines — or Ask Jeeves at the time actually — taking people on limousines to their huge party and everything else.

It was my first conference, and I had been blogging for a little while. I didn’t really know anyone because I was living outside of the country. So although I had the connections online, I had never really seen or talked to most of the people that I emailed with or wrote about or whatever. I was nervous as heck the first time I had the chance to talk to Danny Sullivan or Bill Slawski. I remember the time I had a chance to interview Eric Schmidt from Google and ask him one question during a press conference. I couldn’t get anything out of my mouth. I was so nervous about it.

Fast forward five, 10 years — and I hate to use this term, but I’ll use it anyway — I hear some people say things like, “Oh, Internet celebrities” or “inner circle.” I go to conferences, and I see these inner circle of people or these famous web people. Again, I hate to use that term, but people use it sometimes. I realize we’re talking about me and my buddies that are just sitting there.

A lot of the buddies that I have now — Greg Boser. The first time I met Greg Boser, I was nervous as hell. I thought he was going to call me out on something I wrote on my blog. I actually thought that this guy that worked for him was his bodyguard, like he was such a big deal at the time because he was doing SEO for all these online casinos, like this bald guy with a goatee and sunglasses. I was nervous. I told Greg this years and years later over some drinks, and now we’re business partners, best friends, everything else.

The meaning of all of this is, take the time to make those connections. Even if you feel that someone is a famous podcaster, even if you feel someone is a popular whatever, they’re just someone in their room or in their apartment or in their home producing content just like you are. What you really have there is the common denominator of being a creator, of being someone that’s passionate and interested. That’s really going to help you hit it off from a networking perspective all the time.

If you are in your little island, if you’ve never done this before, if you’ve never really marketed yourself before, you don’t have a personal brand behind you, take the time to put together a website. Make the connections. Send an email to Jerod Morris and an email to Brian Clark. Send an email to Sean Jackson or give them a call on the phone, whatever, and just talk and ask questions. That’s really the best way. It sounds very cliché, but networking is really the way to go about it.

Why You Shouldn’t Be Afraid to Reach out, Make Connections, and Be Human

Jerod Morris: Remembering that all of these people who have been around for a while and are successful and who are speaking in a lot of these conferences, a lot of these people were at some point sitting in front of a WordPress screen with a flashing cursor writing their first blog post, or behind a microphone for the first time, and probably a little scared and a little bit nervous. They just get better.

The thing is that I find, I definitely know this with myself, you gain all this experiences doing it and working in this industry and creating content. And you want to share it and help lift other people up, because you remember being in their shoes and knowing exactly where they are. That’s been the most fun part for me with The Showrunner. People who are on our email list, they’ll send us an email — Jonny and I — and we’ll get to have these big long email threads just talking.

Someone emailed us the other day about video podcasting, and what our thoughts were on it, and how relevant it will be in a couple of years. We had this great conversation about it. People shared their stories about how they overcame their nerves or how they got the courage to ask someone that they really liked to be on their show and being able to share the story of when that happened with you.

That’s the thing when you’re starting out. You maybe don’t necessarily feel like what you have to say is that relevant, or that anybody else can relate with what you’re going through, or that someone ‘big’ will take the time. But in my experience, I’ve found that none of those things were true. You still have a lot of important things to say. Even the ‘big’ people want to continue helping out the people who are coming behind, because for a lot of us, that’s the only way that we move forward.

Loren Baker: It’s funny, so that conference we were just at Rocks Digital, down in Dallas … What’s the official name for the town that was in?

Jerod Morris: Addison.

Loren Baker: Addison. Down in Addison, that’s the first thing you do when you speak: “Hey, Addison!” Everyone starts clapping. I only started speaking at conferences about five years ago, and when I get in, I still get really nervous. I don’t know if you could tell beforehand or whatever, but I get nervous. You’re standing on stage in front of people.

Now, I don’t get as nervous as I used to, but it’s still that nervousness factor that comes to play, especially when you tell a joke and no one laughs. Or you have something you think is going to be funny or engaging on your slides and no one gets it, or by the time they get it and start laughing, you’ve already moved forward.

In that conference, I keynoted. I was asked to keynote, which was a great honor, fantastic. Keynoting a conference, that’s a big deal. I really tried to bring it, put some personal stories in there with everything else that I wanted to go over during that session. When I was introduced, there was almost this kind of like … I don’t want to call it ‘embarrassment,’ but this overwhelming sense of humility, like, “Oh my God, really?” just bashfulness when being introduced. It’s like, “Oh, the first SEO blogger,” yada, yada, yada. When everyone raised their hand and said that they read the site, it was kind of an overwhelming experience.

What I would say — and I don’t think I’ve ever hit it big time or anything like that, I just publish and do what I love — when you hear that, when you get that reception, it is kind of cool. But in my head and in my heart, I’m still that guy that’s erasing the default WordPress ‘about’ page on my blog because I forgot to do it a month beforehand when I launched it. It’s just like one of those funny things. Make the connection, everyone is human.

Jerod Morris: I really think that’s the key to success in this entire industry and really in anything — to be able to take pride in your accomplishments and what you do and be able to stand in front of the room proud, knowing that you’ve accomplished something significant to be there, but never losing the humility of remembering where you came from and remembering where you started. Because that’s what will keep your drive up and keep you hungry to keep learning more, which is what you had to do in the beginning, constantly learn new things to have something relevant to say.

We started off this conversation talking about why shows fail and why they’ll fail after seven episodes or why they’ll fail after 50 episodes. Sometimes we can lose that hunger as a content creator to learn something new, to bring a new perspective to the table, and our audience can get bored with it, and we can get bored with it. Things start to peter out, whether you’re blogging, whether you’re podcasting, whatever.

Even from an SEO perspective, if that content starts to dwindle in terms of its engagement and the excitement level behind it and how useful it is, now you’re not getting the same shares and the same links. It all goes together. It’s all intertwined. I think maintaining that hunger, that humility, is so important to make sure that you continue to give something really useful and interesting to your audience.

Ultimately, that’s what it’s all about. We want it to be intrinsically valuable to us, the experience of creating it, which is why the choice of topic and the choice of format is so important. But then once that choice is made, it’s about delivering to your audience what they need and what they want. Which to me, when I think about SEO, that’s the number-one thing I think about: give my audience great stuff. A lot of that stuff is going to take care of itself down the road if you do that long enough over time.

Loren Baker: Absolutely. Marcus Sheridan wasn’t at that event, but there was someone whose presentation was about Marcus Sheridan’s presentation, which I thought was kind of funny. That’s when you know you’ve hit big, when the person that speaks at an event does a presentation about your presentation.

Whenever I see this, and I’ve heard this story multiple, multiple times about with the pools and putting together the blogs posts that were about how much the pools cost and everything else, it always hits me. It brings me back. It’s just that simple. What are people searching for? What do people really need, especially the folks that are going to make a purchase down the road? And how do you get the best content in front of them and cut through the noise?

Put out there what people aren’t doing. Be human. Be human. That’s what blogging is all about. That’s what podcasting is about.

Jerod Morris: It’s funny you say that. Jon Nastor on The Showrunner, he almost always distills everything down to that. We’ll start talking about a topic and “What do you need to do?” And the further we get, he’s like, “Dude, just be human. Just treat people like human beings, and be a human yourself.” Really, that’s the ultimate. It really is, especially with podcasts.

Blogging, it’s true, for sure, but with podcasting, there’s that extra layer of your voice there inside of people’s heads. There’s an additional level of human connection that you get, which is what makes the audio medium so powerful. I agree wholeheartedly with that. The more human that you can be, the better connection you’re going to make with your audience.

Loren Baker: I was talking to a buddy of mine the other day. He’s in a totally different business sector, but he was saying that the one thing that’s really helped him over the years, the most important rule for him for business, is empathy. It’s the ability to feel how other people feel or trying to get into other people’s heads or feel their pain and what they’re going through. It’s really something that we need to bring to the table. I think the successful publishers of the world or producers of the world do bring it to the table.

Because I’m not going to walk into a room of travel bloggers and talk about search blogging all day. I almost did this once. It was travel bloggers that were just getting started. I didn’t want to talk over their heads. The last thing that people really want to hear is how great you’ve done with this or that or that. So I started talking about my attempt at launching a travel blog 10 years ago, and how it failed, and how that got me into doing SEJ.

Really, being human, trying to feel what other people are feeling, giving them what they want — at the end of the day, just be yourself. Do what you do.

Speaking of doing what you’re doing, how are things going at Showrunner? What are your future plans? What do we have to expect over the next month or six months from you guys?

What’s Next for The Showrunner?

Jerod Morris: Things at Showrunner are going incredibly well. I knew when we launched it that I was going to be excited about it. We talked about how some shows fail after seven or eight episodes because people lose the enthusiasm. I feel like we’re just starting to hit our stride as we’ve put out 16 regular episodes and four or five bonus episodes. I just keep getting more and more excited about creating new episodes, responding to questions, and seeing the community that’s building up around the show. It’s been great.

I think the reason why is because we were determined from the beginning to not a do a podcast about podcasting, but to do a show about showrunning. There’s a big difference. Because podcasts, that term is what we have, and it’s what people use, so we use it. But I think it’s too limiting for what the medium can do and what people can create.

Maybe this goes back — you wanted to be a movie producer. When the first Project Greenlight came out in college, my buddy and I submitted a script. That was our plan. We were going to be the next Matt Damon and Ben Affleck.

Loren Baker: Oh really?

Jerod Morris: Yeah, that was our big thing. We had a digital production company in college. That’s the thing. When I think about podcasting, it’s about creating this overall bigger experience. You’re running a show. You’re not just putting out a podcast. I think people have really responded to the fact that, yes, we do teach the specifics of podcasting, of creating good audio, but it’s a means to something greater. I think being able to frame it in that context has gotten us excited and gotten people excited.

I actually, just a couple of days ago, put the finishing touches on a content series called The Four Central Elements of a Remarkable Show, which, when people sign up for our email list at Showrunner.FM, they get dripped out over the course of a week. I’m really excited to share that, to get people’s response from that.

Then we do have a course. We got through the pilot launch phase, have several hundred people in there, just this incredible thriving community and people learning and launching shows. It’s great, all the stories that share with us in there. We’re launching that in full to the world August 3rd through the 14th.

For anybody who’s interested in learning more about the process of creating remarkable audio and doing it in the context of something bigger, creating your own show, it’s a great way to take the next step. For anybody, the email list is great, and you can get on there at Showrunner.FM, and then we’ll be sending out information once the course is ready as well.

Loren Baker: Awesome, awesome. When I was getting ready to do this podcast, I was talking to Robert Bruce about different formats. Robert Bruce, the resident recluse at Copyblogger Media. Robert and I were talking. The one thing that I brought up with him is like, “I don’t listen to podcasts, man. I’m not sure what to do.”

My original plan was to do like do the Carson. I think Carson was the first person to put this together: the 10-minute monologue, guest, kind of a mid-monologue break, 10-minute monologue, and then end. I haven’t got there yet, but I am a fan of Craig Kilborn. I admit, I’ve probably watched about three episodes of The Daily Show starring Jon Stewart — I probably should watch more, and I’ve watched more clips — but I used to watch The Daily Show with Craig Kilborn. A lot of people don’t know that Jon Stewart was not the first host of The Daily Show. I used to watch The Daily Show with Craig Kilborn before him.

Jerod Morris: People forget how influential Craig Kilborn was at ESPN, too. He had a big impact on how SportsCenter evolved into an entertainment show as opposed to just sports news.

Loren Baker: In tradition of the Craig Kilborn Daily Show, I have five questions for you. I’m going to put this down into one question. What’s the first podcast you ever listened to?

Jerod Morris: Oh man, the first podcast I ever listened to? That’s a really good question. Well I’ll tell you what, there’s two. This American Life was one of them, but where I really got into them actually was the Breaking Bad after-show.

I think it started in season four, but I didn’t catch it until season five. But after every episode, Vince Gilligan, typically the director and the editor, would get on and talk about the episode. They would talk about what they went through in production, just different parts of the story. I loved it.

At that time I was always going on an hour walk every day. I’d either listen to that, or I’d go back and listen to old episodes of This American Life. It was really those two that got me caught up in the medium.

Loren Baker: Yeah, I really see that This American Life influence in your podcast, by the way. I like it. Question number two: what do you still listen to? What’s one of the newest podcasts you started listening to in the past couple of months that’s really gotten you to bring it more, to do your job better?

Jerod Morris: That’s a great question. I’ve always liked Dan Carlin’s shows, both Hardcore History and Common Sense, but I’ve gotten into him a lot more recently. Carlin is interesting, because pretty much everything he does is monologue. Most of the shows I’ve done have been interview style, but I’ve always been very intrigued by the idea of doing a monologue show, simply because there’s no scheduling conflicts. It’s a lot easier to just do it yourself.

Hardcore History, his episodes are three, four, five hours long. He takes some subject of history and weaves in the information with a great ability to be a storyteller. I love listening to him do that. Then Common Sense is a more regular show that talks about current-event type stuff.

I love listening to those two shows because I enjoy the content, but also studying how he’s able to carry a monologue show for hours, which is probably the most difficult thing to do in podcasting I think.

Loren Baker: Cool. We don’t have iPods anymore. I think you touched upon this — the word ‘podcasting’ is a little bit, well, let’s just call it ‘dated.’ If you were to change the name of the format to anything else, what would it be?

Jerod Morris: I refer to them as ‘shows.’ That almost seems too general, but I think ultimately, we’re going to see things morph to where it’s not going to be so separated, so maybe an ‘audio show’ if you want to call it that. I just think, again, ‘podcasting’ is too limited. For me the working title is ‘show.’

Like with The Assembly Call — it’s recorded as a Google Hangout, so there’s a video component to it, but then we put it out as an audio podcast. There are different formats, but ultimately, it’s just a show. I think we’ll start to see more shows just be referred to as that. We’ll see. It’ll be interesting to see how that develops.

Loren Baker: I’m glad you brought that up, too, because YouTube is ‘the second most popular search engine in the world,’ so when we’re talking about shows, let’s do video as well. I’m only going to hold you to three questions today, Jerod. I’d like to thank you again for taking the time to make an appearance here on Search & Deploy.

Jerod Morris: Certainly.

Loren Baker: Really appreciate it.

Jerod Morris: Thank you. This was a blast.

Loren Baker: I’ve learned a lot about podcasting during this episode, and hopefully, the audience will, too. Where can we find you on Twitter or online if anyone has any questions after listening to the show?

Jerod Morris: The best place to connect personally is Twitter @jerodmorris. For anybody who does sign up for the email list at Showrunner.FM, just hit ‘reply’ on any email we send, because it comes directly to me. I love getting to know people through even the more kind of intimate one-on-one format of email, too.

Loren Baker: Awesome, thanks so much.

Jerod Morris: Thank you, Loren.

Loren Baker: Again, this has been Search & Deploy, episode number nine, so we’re two over the success point with Jerod Morris from Rainmaker.FM. This has been Loren Baker from Foundation Digital. Thank you very much.

SEO Conferences and The Future of Live Search Events

The SEO conference industry, launching a conference company in the current world of search and how making things a little different can help with industry disruption (such as an English company launching a conference series in Las Vegas).

In this episode Craig Rayner and I discuss:

  • SEO trends and how they differ in the UK vs the United States
  • The SEO Community in London and in Europe
  • The SEO conference landscape with tool companies holding their own conferences vs. the traditional conference companies
  • The way that SMX and Pubcon have both constantly and positively disrupted themselves and adapted to the market
  • The nuances of white hat vs. black hat SEO arguments and other organic search trends

The Show Notes

SEO Conferences and The Future of Live Search Events

Voiceover: This is Rainmaker.FM, the digital marketing podcast network. It’s built on the Rainmaker Platform, which empowers you to build your own digital marketing and sales platform. Start your free 14-day trial at RainmakerPlatform.com.

Loren Baker: Good afternoon. Welcome to another edition of Search & Deploy, brought to you by Foundation Digital and the team at Copyblogger’s Rainmaker.FM network.

This is Loren Baker, your host of Search & Deploy. I just got back from about a month and a half, or two months of travel from various conferences, ranging from Texas to California to London, England. Hence, is my excuse for not getting many podcasts up in the past few weeks.

To make up for that lapse in podcasting, with me today, I have the COO and co-founder of a new conference series, his name is Craig Rayner. Craig and his team have launched a conference called UnGagged. They were nice enough to have me speak and host a panel over in their second conference in London, England. I had spoken at their first event, which was held in Las Vegas.

These guys are crazy enough to launch their first conference ever in Ceasars Palace in Las Vegas, Nevada, then followed it up with one in London, and have another one planned for Las Vegas, I believe, later in the year. We’ll talk to Craig about that.

The SEO Conference Landscape with Tool Companies Holding Their Own Conferences vs. the Traditional Conference Companies

Loren Baker: The reason why I invited him on the show today, in addition to him being nice enough to have me twice at his events, is because I thought it very curious as to seeing not only why a company would launch a conference series in today’s environment where there are multiple different conferences going on in the world of SEO, not only the traditional ones like SMX. I think SES is still around. They do a couple shows, of course Pubcon.

You have the Copyblogger team just did their Authority Rainmaker Conference. You have multiple tool companies like Searchmetrics pairing up with Search Engine Journal to do the SEJ Summit. You have BrightEdge doing conferences, Conductor doing conferences.

It’s really become a market where there’s a lot going on. Not only that, conference companies are competing with online versions of conferences along with the amount of online video and audio information out there.

I really wanted to sit down with Craig. Myself, being a veteran of various search conferences and even trying my best to launch some in the past, wanted to get an idea of what these guys are thinking about, what their vision is with UnGagged. Really, what’s going to make their conference series different from everything else out there?

The SEO Community in London and in Europe

Craig, welcome to Search & Deploy. It’s great to have you.

Craig Rayner: Thank you, Loren. Welcome, everyone. Okay, so lucky enough to have met you a couple of times, Loren. Thank you very much for being one of our early supporters.

We’re not trying to reinvent the wheel with UnGagged. That’s something I should put out there straight away. We’ve been in the industry, digital marketing industry as an agency, for quite some time. Because of that, we’ve actually extensively traveled, been to quite a lot of conferences ourselves, within the search arena particularly.

That was actually the thing. If you, like us, have been to lots of the conferences that are out there, with out trying not to be insulting at all, but we just got really, really bored. We got bored of a variety of things. We didn’t really feel that the speakers were certainly giving a fair time because conferences were selling cheap tickets, like networking passes. And everyone was just in the hallways meeting and greeting. It was just like a cattle market is how we saw it.

It didn’t really seem to be any quality. You go to the speaker sessions because you’ve actually paid for a higher ticket and nobody’s in there. Now, we thought that was crying shame because the speakers were there to actually impart some wisdom.

Anyway, there are lots of conferences out there within the search arena. They’ve got a very similar format. They seem to churn out the same speakers time and time again. Those speakers, not their fault, if they’re on the circuit and they’re just constantly going around doing their thing, then they really are not really learning. They’re not really knowing what’s up today. They’re not really getting the knowledge that they could impart, so they end up just saying the same thing just in a different town. It reminds me of a rock-and-roll band on tour. It becomes pretty faceless.

For us, that was the thing. Also, you go to conferences, you don’t get any food, or if you do, it’s not that great at all. You’ve been lucky to get a free drink. It just didn’t seem to be friendly. It didn’t seem to be conducive to networking, to making friends, to sharing wisdom and knowledge. We just wanted to do something different to actually allow all of those things to happen in one space.

Loren Baker: Yeah. It’s really cool, too, because not only are there a lot of different conferences going on and you guys doing something different, but it seems like the existing conference companies that are actually taking their time to disrupt themselves are doing better. It did get to a point where, when I went to a search conference, I felt like I was going to a book fair.

Craig Rayner: Yeah.

Loren Baker: I’d go in and see the same presentations. This is why, back in the day, we did the Search & Social Spring Summit and stuff like that. We did want to change things up a little bit as speakers and as agency people. You did see the same presentations. Then you get pitched with a book, and then the speaker is out there signing books in the conference hall.

I like the rock-band-on-tour analogy as well because you do hear about how boring the road can be because it is the same thing. It’s monotonous, over and over again.

Craig Rayner: Exactly.

Loren Baker: And there are a lot of company evangelists out there that do the same things, but I always have wondered, when you see someone consistently on the road, are they the person actually doing the work?

Craig Rayner: Yeah, that’s true. That’s right. You touched on something there also which was something we were completely against. I don’t know if it is because we’re British, I must say. We found that it was very uncomfortable if you paid not so much for a ticket, then, often, the quality drastically drops. I’m not saying always, but often. Some of those conferences, you were just being pitched to the whole time. We just got uncomfortable. It just wasn’t us. We just did not like that.

I’m not saying that people don’t have the opportunity at UnGagged to talk about their product or their service. That’s not it. But we certainly don’t allow a pitch first. That’s really against where we’re trying to go with UnGagged.

The Way That SMX and Pubcon Have Both Constantly and Positively Disrupted Themselves and Adapted to the Market

Loren Baker: I really appreciate that, too. What I was getting at with the disruption, too, when I look at search conferences, I never want to talk about anyone specifically in a bad tone. I will talk about a couple of companies that have done well.

It does seem like SMX has taken the proactive approach of disrupting themselves and not necessarily going down the same route as their ‘predecessor’ did, being owned by a larger conference company and going down the copy-and-paste, boilerplate route of one moderator, three speakers, three book pitches, and then let’s get everyone in the expo hall.

Pubcon’s been doing some interesting things, launching some smaller events. Those guys are like you too, Craig. I think you said once, you’ve always been a Rolling Stone and never a Beatle, right? You pick Vegas. Those guys do Vegas, and they do New Orleans. I don’t know which town you can get more trouble in. New Orleans you might leave with a curse on you or something like that. Those guys are doing the smaller thing, too. It’s refreshing to see because, for a while there, I felt like you said, it was monotonous.

Craig Rayner: Yeah.

Loren Baker: Playing on the Stones thing. The Stones just did a surprise show down near me actually, in Solana Beach, down there between La Jolla and San Diego in Southern California. They surprised a bar that held 400 people, and they played a 90-minute set.

Craig Rayner: Wow.

Loren Baker: As a speaker, even if I’m using the same deck, I try to change that deck up, right?

Craig Rayner: Yeah.

Loren Baker: What happened to me once was — and I’ll own this — I was at a Pubcon, and I used a deck that I had used in a previous conference. I thought I changed everything up, and on one of the slides, I had the other conference’s logo.

Craig Rayner: Okay.

Loren Baker: I heard a chuckle from the audience, and I’m like, “What? I didn’t tell a joke.” I looked at it. I was like, “Oh my God, I can’t believe I did that.” Really, that was kind of a wakeup call to me to make sure things were a little bit more put-together and original. I didn’t want to become what I was sick of, which was the same kind of monotonous things.

At UnGagged, besides really focusing on not as many pitches and not the same decks over and over again, what else have guys done that kind of differentiate yourself from the pack?

The UnGagged Experience

Craig Rayner: One of the things that we think is very powerful is that we’re just a very small group, but we’re very passionate. We don’t really think that our vision’s easily going to be infiltrated or diluted. What I mean by that is that you go to a lot of conferences where you know that the sponsors wouldn’t allow certain things.

This was one of the key things. It was UnGagged that got its name from literally from ripping the gag off. Letting the speaker say exactly what they want to say, so no one can literally say to them, “Hey! You can’t say that because that might upset Google,” or whoever, you know? We’ve got no place for that.
We strongly believe in freedom of speech. We want to give people the platform to have open discussions and to share information.

Touching on a few things there. One, we’re a speaker-led conference because we believe in education. We believe in imparting our wisdom. Because stuff like that, we tend to attract, luckily, some of the best speakers on the planet pretty much that are going to come speak about stuff that they perhaps wouldn’t be able to say at other conferences because we let them say exactly what they want to say. It is a behind-closed-doors policy. There is no recording.

Basically, it’s for the audiences’ ears and eyes only. What does that do? That sparks interest. It sparks conversations. It sparks all sorts of things going on in people’s brain cells. You can see people thinking constantly on UnGagged. Thereafter, we try to ensure that speakers make themselves very available to all of the attendees. It’s a three-day conference. The speakers are going to say stuff behind closed doors that no one should’ve heard anywhere else.

The concept is meant to be completely unique. The people can just take that and run with it. It’s immediately actionable. Because it’s a friendly atmosphere, it’s a great environment, the people that are there are intermediary to technically advanced. The conversation doesn’t have to pander to the newbie, with respect to newbies, but it doesn’t have to. It’s straight in there from a very high level. We facilitate that.

We put on an event, whereas the actual surroundings are nice. We do things in a very nice and friendly and warm way. It’s got a lovely intimate feel to the environment. Because of that, things actually happen. People do get a genuine return on investment. People do make fantastic leads, etc., etc. Loren, you’ve been to a couple. You know the feeling. You know what I’m trying to say there. We keep it intimate so that everyone benefits.

Loren Baker: What I loved about not only London, but also Vegas, was I ended sitting down at the table with some people that I’ve never met before, but I didn’t realize that I had met them in various forums and on Twitter. A good number of them did not use their real names on forums and in Twitter, nor their photos. But we got to be talking, and I’m like, “Oh my god, we know each other,” type thing. That’s pretty cool. But also touching upon a freedom of speech thing. UnGagged in the tradition of the name of the conference, you do have a policy against Tweeting or covering most of the sessions, correct?

Craig Rayner: Yeah, that’s right. It’s off-putting to the speakers. We want people to fully embrace what is being shared with them. It’s good enough for the speakers to be saying things they wouldn’t normally say and to share stuff and information that people aren’t going to get elsewhere. As I said to one person very recently when they were talking about a particular speaker. It was 55 minutes. All of our sessions are 55 minutes to keep things fair. They said, “Well, how much you think it would be to have X come and be a consultant for an hour?” I said, “Well, probably, you know, you’re looking at 5, 6, 7, 8, 9, 10, $10,000 just for an hour of their time.”

There you’ve got people of the same caliber for three days. The value of it is fantastic. We just try to keep that level very high. We want the next generation of thought leaders to say, in five years’ time or whatever, “I was inspired when I was at UnGagged. I was inspired because I met speaker X or whatever.”

The Nuances of White Hat vs. Black Hat SEO Arguments, and Other Organic Search Trends

Craig Rayner: The other thing that I think we should touch on, certainly from the first Vegas conference back in November last year, one of our sponsors was BlackHatWorld. Now, BlackHatWorld, where are they going to go get sponsorship? Where is BlackHatWorld going to go where they’re going to meet people that are likeminded. That was it. Again, we wanted to give this platform of freedom. To us, UnGagged, it doesn’t matter whether you’re white hat, black hat, gray hat, whatever. It doesn’t make any difference. It’s not about that. It’s all of our futures online. If you get there and if you’ve been naughty, then, hey, you have to live with that — whatever.

That’s how we look at it. If you want to put a color on certain Internet marketing, a lot of people who do have fantastic companies now, brilliantly working on brands as clients — and they’re as white as white can be – but they cut their teeth back in the day with black hat methodologies.

Loren Baker: Absolutely.

Craig Rayner: That’s the truth of it. At UnGagged, they can say that, and they almost feel that they’re amongst friends. A lot of the people that go there are the pioneers of the Internet. These guys are in internet marketing. They’ve been doing it since the mid-1990s.

Loren Baker: Yeah.

Craig Rayner: They’re free to talk about whatever the hell they want to talk about. That, for us, is incredibly important.

Loren Baker: Which is great. I do love that component because nine out of 10 SEOs over the age of 30 are going to have some kind of skeleton in their closet, right? They were involved with link spamming in the day because it wasn’t really link spamming back then. It was online marketing or SEO. They were involved in this or that. Things that I really don’t consider to be black hat. Maybe a shade of gray here or there, things like that, right?

Then when you guys launched, and we talked about this before, when you guys launched your American show, I saw some conversations on Twitter and Facebook like, “Oh, this is a black hat one. I’m not going to a black hat conference. I’m not going to black hat conference.”

I show up, and you have some of the larger companies as sponsors — whether they are SEMrush was there, Eventbrite, Flippa, and then sessions on how to grow your business and how to properly evaluate domains and web properties. You really couldn’t get this far away from ‘black hat’ topic matter. At the same time, when you’re speaking to the audience, it’s kind of refreshing to know that you have a couple of those guys in there along with affiliates and along with enterprise and small business.

From a topic matter perspective, this is one thing I used to like about the conferences that I used to do. You’re speaking to a room of your peers. I’ve spoken in enough conferences where, if I’m speaking to a room of beginners, it doesn’t matter if it’s a thousand of them. I don’t get nervous at all.

When I’m at Pubcon or something like that and I look in the back of the room and there’s martinibuster, Greg Boser, or Todd Friesen or whoever is sitting back there. I know I got to bring my A game. If I’m going to go up there and try to BS some people, they’re going to call me out, and you can’t do that. By volunteering or getting accepted to speak at a conference of your peers or in a room of your peers, you’re really holding yourself accountable at the end of the day.

And with the whole UnGagged no recording policy, one thing that I really enjoyed about Vegas was there was a lot of self-policing going on. If someone was holding a camera up in the room, there’d be other attendees telling them to put their camera down. There’s a certain kind of respect that goes on. No one wants to ruin it for everyone else, right?

Craig Rayner: Exactly. That’s priceless. You know what it’s like when you start something. Whatever starts up, you’re involved in. With the conference, obviously you’re talking about a lot of people all trying to buy into the same vision. When you actually see that happening, it’s an amazing feeling. It really is. It’s as if people have just understood what you’re trying to achieve, anyone gets the big picture. The big picture is because this is for everyone’s benefit. That’s brilliant. Thanks for reminding me that. That’s very true actually. That’s a very important aspect of the feel of what UnGagged is like.

Loren Baker: It’s also refreshing. If I’m speaking at a larger conference, first of all, I’m thinking about, “Hey, how many of my clients are in the audience, or how many future clients, and what I do not want to share.” When I’m at an UnGagged, I kind of feel a sense of relief when I’m speaking. I can tell some stories, not just about shady things in the past, but also some of the dumb stuff I’ve done over the years — because you do.

Craig Rayner: Of course.

Loren Baker: You typically don’t tell a prospective client that you screwed up in the past.

Craig Rayner: Yeah.

Loren Baker: But we all learn from doing it. It’s like a confessional, so to speak, to a room of non-judgmental priests. I like that.

Craig Rayner: That’s definitely one way of looking at it. That’s true. That’s the other thing, like I said, about the change from when somebody started their methodology on the darker side, and now it could be whiter than white. It’s the same thing as about how people screw up. If you’re in business and you’re trying to be an entrepreneur, technopreneur, whatever, or even if you are in a brand now and you are successful, somewhere along the line, you screwed up.

The thing is that, as we know, the more problems you fall at, you learn how to do it properly, and that’s it. That’s life. We don’t want people standing on stage preaching about how wonderful they are. They’ll tell you how they got to where they got to, and if they did screw up on the way, they’ll tell you that as well. It’s brilliant. For me, it’s a great education.

Loren Baker: Tell me a little bit about where you see trends in search engine optimization going in the future. It’s funny. I still have people talking to me about PBNs, private blog networks and stuff like that. Then the underlying theme, what I heard a lot of on UnGagged, actually, was the whole Yandex test, where they took link value out of the algorithm to see how that would affect search results. Then put it back in, but a lot of talk about, “Hey, maybe links aren’t the future, or this is something that we may see Google possibly doing down the road,” but where do you see organic search going, and what people should not only focus on now, but to prepare for one, two, five years down the road?

SEO Trends and How They Differ in the UK vs. the United States

Craig Rayner: Do you know what? I really wouldn’t know. Yes, some of the speakers did say this also, that they haven’t got a crystal ball. The only thing I would say is that for the longevity of any project, whether it be, would you work for a brand or whatever. I think over here in the UK digital agencies and such are struggling a little bit. I think that’s just because — not all of them. There are many that are incredibly successful — but there are agencies over here, they kind of like to take on a new client, and say, “Yeah, we’re going to do everything for you,” and charge a lot of money for it. Whereas, a lot of that stuff can actually be done by the individuals or from a very small team so things can be taken very much in-house.

So the knock-on effect there might be some change in the future with that because the knowledge is out there. Things are being made more and more simple, if you like, in the way to do things. But where it’s all going with search and such, I don’t know. The overall feel in my case is a very holistic approach. If you’re just trying to be successful, you have to embrace every single way of making sure that your website is doing well. Where it’s going? Who knows?

There were interesting talks at UnGagged about the potential future. I would never want to guess. I’m not a technically advanced chap myself. Therefore, it will be almost silly for me to make try and second guess. I don’t know.

All I would say is, it’s been going strong for a very long time. Hand on heart, we wouldn’t have started UnGagged if we thought that this whole industry was going to implode, far from it. We actually do feel that there’s a lot of depth and strength that will come for the future. At the end of the day, when people talk about different ways of searching or if Google, for example, is trying to second guess you, get in your mind and try to guess what that search is, and the fact that they’ve said that they might not be involved with search in the future. Well, let’s just say, whatever happens, we’ll run with it.

Loren Baker: Yeah. With the whole building-up of internal digital agencies, that’s been a trend here in the US. It’s really interesting to see it on two fronts. One, you have companies like CBS Interactive, Disney, and Salesforce that have been incredibly active with snatching up some of the top minds in SEO. Really recruiting from agencies or even bringing some people out of their ‘caves’ of doing things in a shady side, right?

Craig Rayner: Yeah.

Loren Baker: Some of these teams that I see put together, I’m like, “Wow, these are some of the best SEOs I know,” and good for them. They have a great corporate job, great benefits. The industry’s aging, right? All of us who started out at this, we all started out as young kids getting in the search. We’re parents now. We’re graying. We’re worrying about health insurance, paying for college. That’s a component of it as well, right?

Craig Rayner: Absolutely.

Loren Baker: It’s funny, too, on the industry side. I get leads coming in from companies that are asking me how to build their internal digital marketing teams, how to build their internal digital marketing agencies. That’s a double-edged sword. If my job is to help you build the best agency internally, how does that benefit me, so to speak, right?

Craig Rayner: Exactly.

Loren Baker: Which is a challenge for consultants. It’s really interesting to hear. We’re about to run out of time, Craig. Tell me and our listeners at Search & Deploy a little bit more about your plans for Las Vegas.

Teaser: UnGagged 2015 in Las Vegas

Craig Rayner: Okay. Las Vegas is November 9 to 11, three days. Usually UnGagged is over a weekend. This is an experiment for us to do it from a Monday to a Wednesday, but that is typically UnGagged. We always like to do things slightly different.

Basically, it’s going to be a three-track event. We’re looking at probably a good 40 world-class, absolutely fantastic speakers again. Tremendously good value, again, the early bird’s out there at the moment, including accommodations. It’s the Tropicana. That’s Vegas. After that, we will be going back to London next year.

Loren Baker: Wait a second, wait a second. One second. Did you say the Tropicana?

Craig Rayner: Yes.

Loren Baker: Okay. Didn’t they just get remodeled?

Craig Rayner: Yeah, they just have spent $200 million I think. The area that we have for UnGagged will be be the brand new, or completely refurbished. We’re going to keep that same level. We’re going to have fantastic food. There’s going to be the drinks. There’s going to be fantastic networking. Hopefully, it’s going to be approximately 20 to 30 exhibitors. We’re looking for those at this moment in time and sponsors.

We’ll probably try to keep it, as we always do, as intimate as possible, maybe a maximum of about 300 people, fingers crossed. It should be a very similar event of the last two events in the way that we present the event and the feeling of the event — but of course, new speakers, new content, completely unique. As a I say, I’ve added three tracks this time, including roll-your-sleeves-up workshops. It’s going to be a good three days again. We’re very, very confident that we’re going to nail it again.

Loren Baker: Cool, cool. Tropicana sounds awesome as well. What about the future London event? What are your plans?

Craig Rayner: Yeah, we’re going to London. I think what we’re going to do is we’ll do London and Vegas every year for as long as we possibly can. If it really does take off and we get a demand over in the Far East, for example, then we will try to fit that in as well. We’ll try to keep exactly the same methodologies and also the same vision. Take UnGagged to the Far East or India or somewhere like that.

The idea for us is never to really have the massive conference. Vegas has got the space, but we never want to be one of ‘those’ conferences. We never want to go to an aircraft hangar or, sorry, should I say, a conference center. We never want to do that kind of thing. We don’t want thousands of people that don’t get to know each other, that don’t get a good return on investment, that don’t appreciate the speakers. We will always keep a lid on that. We would always keep it intimate. We would rather have more conferences than a few huge conferences because it’s just impersonal.

Loren Baker: Amazing, amazing. Well, thanks so much, Craig. Really appreciated you taking the time to go through this, have the conversation. I’m looking forward to the next UnGagged.

Craig Rayner: Of course.

Loren Baker: Again, everybody, that was Craig Rayner, the COO and co-founder of the UnGagged Conference Series and from DotCom Consultancy. This has been another episode of Search & Deploy. Thanks again, Craig, and thanks for listening.

Craig Rayner: Thank you very much.

How to Make Friends With Bloggers and Journalists to Gain Influence

The art of the PR pitch and building relationships with influential bloggers with special guest John Rampton.

John writes for Inc, Forbes, and TechCrunch (amongst other sites) and took the time to discuss the pitches he gets, which ones work and which don’t. The two also talk a bit about entrepreneurship — John just launched Due.com.

Listen in and discover:

  • Stalking bloggers and journalists on social media
  • Building relationships and getting to know influencers
  • How to offer value, not just ask for favors
  • The perfect email pitch
  • How to cut through the noise
  • Not letting SEO goals get in the way of great coverage

The Show Notes

  • Due.com
  • John’s Inc.com profile
  • John’s 3 Press Pitch Rules
  • How to Make Friends with Bloggers and Journalists to Gain Influence

    Voiceover: This is Rainmaker.FM, the digital marketing podcast network. It’s built on the Rainmaker Platform, which empowers you to build your own digital marketing and sales platform. Start your free 14-day trial at RainmakerPlatform.com.

    Loren Baker: Good afternoon, and welcome to another installment of Search & Deploy, a Foundation Digital and Rainmaker.FM podcast publication here on the Copyblogger Network.

    Last episode, we talked a bit about content marketing and distributing content out there to really get the links and citations that your business is looking for to help with overall search. One thing that we didn’t really get into, and that I alluded that we’d be talking about in the future, was really building true press and publisher relationships in an effort to get your news, your content, or your studies picked up by some of the top influential sites, networks, and news organizations out there that are really all craving content right now.

    With me today, I have John Rampton, a man who wears many hats — some funny, some silly, and some all over the place. John has a background in search. He’s a serial entrepreneur, yet he also is a published journalist/blogger on some of the top sites and publications out there right now, especially in the business realm. John, welcome to Search & Deploy.

    John Rampton: Thanks. Thanks for having me.

    Loren Baker: You’re welcome. Before we get started, I just want to talk about the first time I met you. It may have been the second time, but it was the first time we actually had a real conversation. I was in JFK, and we were in the JetBlue Hub. I was doing a flight out of New York to LA. I was sitting there talking with some colleagues in the terminal. I’m not sure if you remember this or not.

    You walked over after Affiliate Summit, and you introduced yourself. It was really nice because we had interacted online multiple times. Then, I was pretty sleepy, so probably grabbed a coffee or something like that and got on the plane. I was in the very front, scrunched in between a couple of folks as you do when you’re flying from one coast to the next. About 30 minutes into the flight, you walked up and let me know that there were some extra exit row seats open in the back of the plane, and we hit it off from there.

    John Rampton: Yes.

    Loren Baker: Thank you for that, by the way.

    John Rampton: Anytime.

    Loren Baker: You probably saved me a couple of blood clots and got me sleeping for a little bit of that flight. I don’t know if you were pitching me at the time, or just friendly, or just trying to make that connection, but I was thinking to myself, “Not only what a nice dude, but also a great way to make that first interaction memorable by helping someone out.”

    I was talking to Neil Patel the other day about some of his secrets around online marketing. One of the things he said was his biggest secret is just to help people, so John, thanks for helping me on that flight. I really appreciate it.

    John Rampton: Anytime. I love helping people.

    Loren Baker: To get started out, how about a quick introduction of yourself, John, because I really don’t know where to start. You have so many things going on.

    John Rampton: Yeah. I’m John Rampton. I’m an entrepreneur. That’s the easiest way to say it. I am the founder of Due.com. I also have my own personal site, JohnRampton.com where I ramble on about stuff. I am located in Silicon Valley. I’ve had some successes. I’ve had some losses, and I’m having fun along the way.

    The biggest thing about me, and what most people find out pretty quick, is I do love helping people. I find that the more you help people, that the more you get out of life, one, but more people trust you and are willing to help you out in the long term.

    Loren Baker: Absolutely. You’re pretty well-published from what I hear.

    John Rampton: Thanks. Yes. I write for Entrepreneur.com, Forbes, Inc, Huffington Post, as well as a lot of other sites.

    Loren Baker: If you’re writing for Forbes, for Inc, for Entrepreneur, and Huffington Post — I’ve been pitching people for years, man, and when I started out, I didn’t know what I was doing. This was back in the day. I was just doing some initial link building and trying to build buzz for a tool called Effective Brand, which ended up evolving into Conduit Toolbar Service over the years.

    My job was to do PR — I was pretty young at the time, and the Internet was pretty young, too — but I was pitching a lot of different websites on Effective Brand, which is basically a toolbar that you could build with your own brand and distribute to your readers, your fan base, or your audience. I joined Peter Shankman’s Young PR Pros Yahoo Newsletter.

    That’s really where I cut my teeth, and I started pitching people. I started doing little surveys. When I first started, I would pitch people right off the bat, like “This is a great toolbar. You really have to check it out. You just download it,” and some other responses I got back were not positive.

    It was just very, “Why are you trying to sell me this? Why are you trying to do this?” Now that I look back at it in retrospect, there was probably a lot of mixed messaging to the emails I was sending out. Then sometimes I would have success. I pitched a lot earlier on, and I learned what to do and what not to do. Then, like you, I’m behind some publications, so I get pitched myself. That’s a great way to learn, but how many pitches would you say that you get a day in your email box?

    John Rampton: Easily 20. Twenty legitimate pitches a day.

    Loren Baker: How many of those 20 do you actually read and take action upon?

    John Rampton: I probably glaze over every single one. I legitimately like helping people. Actually writing about, most of the time it’s zero. If they do a really good pitch, I’ll write them back. Sometimes I’ll ask them for more information — the really, really good ones — but most of the time, it’s null.

    Loren Baker: If you’re getting, say, a 140 email pitches per week, what can someone do — whether they’re representing a product, whether it’s a press announcement or a news announcement, or whether they’re just trying to get you to link to them or something like that — what can they do to really cut through that noise because that’s a lot of emails to read over the day?

    How to Cut Through the Noise

    John Rampton: Yeah, it is a lot of emails.

    Loren Baker: Especially when you have a lot of other things going on, right?

    John Rampton: Yeah, exactly. The people that I feel that cut through the noise truly are people that go above and beyond, people that write an amazing pitch. First of all, I have all my sites, like JohnRampton.com/Contact, I have, “Here are my rules for pitching,” and you can find out within 10 seconds whether they have followed my rules or not.

    If they haven’t followed my rules, I’m just going to disregard them. If they’ve followed my rules, I usually almost always respond to those people. Usually, people are like, “Ha, ha. I’ve followed you on social media. I stalked you a little bit,” because I always say, “Hey. You should follow me on social media. You should get to know what I write about. You should really know me.”

    Loren Baker: Right.

    John Rampton: Because if you pitch me a payday loan company and I’ve never talked about that in my life, it’s not something that I care about, so don’t waste my time with an email.

    Loren Baker: Don’t waste your own time, too, right?

    John Rampton: Yeah. Don’t waste your own time. You’re wasting five, 10 minutes on that. That’s five, 10 minutes you’ll never get back. You’ll wait, and you’ll be like, “Oh. I think he’s going to respond.” No way. Those that are like, “Oh yeah, I read your rules. I think they’re awesome. I have this cool company. I’m working on this. You’ve written about this type of stuff two or three times. Here’s a free account. I already set you up. Log in with this information.” Things like that will at least get my attention.

    Loren Baker: Let’s deconstruct what you just said. You’re writing all over the place, but you mentioned that you have your pitch rules on your website. What I’m getting from this is that if I see that you or someone else is a writer, writing on multiple blogs, you may actually have your own site or you have your own contact information where I don’t have to go through the publication that you’re contributing to or bother you on Twitter. You may also have some ‘best ways to contact me’ right on your site that can be read.

    John Rampton: Correct. Yep. For example, everybody wants to be on TechCrunch, especially if you’re on the tech world. If you go to most of the TechCrunch writers, they have their email right there. They maybe don’t publish like I do saying, “Hey, here are my rules,” but most people make themselves pretty available out there to pitch. That’s how they make money. That’s how they make their livelihood is reading these and finding the best stories.

    Loren Baker: Did I ever tell you how I met Sarah Perez by the way?

    John Rampton: No.

    Loren Baker: Sarah’s from Tampa, right?

    John Rampton: Yes.

    Loren Baker: I think that’s still her handle.

    John Rampton: Yes.

    Loren Baker: I don’t know if she was with TechCrunch at the time or ReadWriteWeb, but I had followed her. Of course, I had connected with her on Twitter because of her handle, @SarahinTampa. I’m like, “Hey. She’s in Tampa,” so I invited her to a couple of different meetups. I had started a blogging meetup at the time. I think she lived in Wesley Chapel or one of these towns that’s like a suburb for about 20 minutes outside of town. I had never met her in person, but I recognized her from Twitter and her articles and stuff like that.

    One day, I’m at the mall with my wife and my boy, who was a newborn at the time. He was probably about five, six months old, so I guess a toddler, not a newborn. In the Tampa mall, in the walking area, there’s a Starbucks kiosk with all of these chairs and sofas around it, right? My son had doodied in his diaper, and my wife has this thing about publicly changing kid’s diapers. Some moms do it. Some don’t, but my wife did.

    Maybe it wasn’t a doodie. Maybe it was the other. Maybe it was number one, but story is we’re sitting there on the sofa or the little bean chair or whatever, and my wife is pulling down my toddler’s diaper and changing it. I’m looking around thinking, “Oh my God. I’m sitting here in the middle of the mall. I hope I don’t see any of my staff, or any my clients, or someone I know.”

    I look over to my left, and there’s this girl, I guess lady, sitting there right next to me. I’m thinking to myself, “I recognize her. Where do I know her from?” I’m looking and looking, and I look at her Starbucks cup, and it has ‘Sarah’ written on it.

    I didn’t say anything at the time, but I sent her an email later — or maybe it was a DM — I’m like, “Sarah, were you at the Tampa Mall the other day, and was there a lady sitting next to you changing a baby’s dirty diaper?” She replies, “Yes. How did you know?” Like, “I was right there. That was me. That was my wife and my kid, and we were sitting right next to you.” We traded some DMs and hit it off from there, but that’s how I know Sarah. I know you had mentioned her name a couple of times in the past, so I wanted to give you that tidbit, that story.

    John Rampton: That’s funny.

    Loren Baker: Anyway, you have your rules. A lot of writers out there are freelance writers, so they’re marketing themselves at the same time.

    John Rampton: Correct. Yes.

    Loren Baker: You have your site with your rules. What would you say is rule number one, and how many rules do you have by the way?

    John Rampton: I actually don’t even remember. Let me check. I believe I have five rules.

    The Perfect Email Pitch

    Loren Baker: Okay, so the five golden rules of pitching John.

    John Rampton: I have three.

    Loren Baker: Three. That’s easy, man.

    John Rampton: Yes, three.

    Loren Baker: That’s easy to remember.

    John Rampton: My golden rules is number one, I’m human. I like being flattered. The more you flatter me and tug at my heartstrings, the more I’m likely to respond to you. You could start by following me on social media and being an active part of my community. Do this before contacting me. You can see my links easily on my site, so do that before coming to me.

    Rule number two, I get pitched 15 to 20 times a day. If you’re going to pitch me your company or story, please keep it brief. Sum up what you do in the first sentence, or I’ll stop reading. This isn’t me being a jerk. It’s me conserving all my time for other emails I receive and other things I have to do.

    Loren Baker: Okay. What I’m getting from that is get everything you need to say in that first sentence because you don’t have time to scroll down.

    John Rampton: Correct. Yes. One thing, Dave McClure, famous guy, 500 startups, he’s a big Silicon Valley guy.

    Loren Baker: Yes.

    John Rampton: He has this rule, three to five. You need to be able to explain what your company does in three to five words. If you can’t describe what your company does fully in three to five words, you need to work on that. So I recommend people start with that. If you can explain everything that your company does in three to five words, you will go somewhere.

    Loren Baker: You have an example of that by the way? What’s a good example?

    John Rampton: Nike, ‘just do it.’

    Loren Baker: Because I’ll talk your ear off trying to explain my company. So probably like the hundred word sector … Okay. Nike, just do it.

    John Rampton: Yeah. Just do it.

    Loren Baker: Perfect.

    John Rampton: Airbnb is ‘find a place to stay.’ For example, my company, Due, ‘online invoicing company.’

    Loren Baker: Simple enough.

    John Rampton: Simple. It explains everything that we do in three words. Uber, ‘peer-to-peer rides.’

    Loren Baker: That does it.

    John Rampton: Lyft, ‘point A to point B.’ Stuff like that.

    Loren Baker: Okay, so got the concise. First sentence, have your attention, rule number two. What’s rule number three?

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    John Rampton: With number two, let me just finish that. One other thing with rule two is I get asked for just five minutes of my time several times a day. If I gave five minutes to a million people, my wife would hate me.

    Loren Baker: Can you do this real quick favor for me? Can you just …

    John Rampton: Yes, or “Do you just have five minutes of your time for this email?” Stop asking me for five minutes. It never takes five minutes, and don’t take it personal. Number three, I love seeing companies grow and being part of their success. It gives me a high that I can’t live without. Truly it gives me this thrill. If you have what it takes, make it amazing.

    Keep in mind, I always say if people want consulting or things like that, I’m the most expensive consultant in the world. You won’t find anybody more expensive than me. That comes with your time and stuff like that, too. If you want to work with me, just know that I’m expensive.

    Loren Baker: There you go. We have the most expensive consultant in the world here on Search & Deploy who does not have five minutes for almost anyone, but we’re going to have you for almost a half an hour giving free information to listeners. That’s the value here.

    John Rampton: I consider my time very, very valuable. Every person listening to this, you should consider your time very valuable, too, because you’ll never get it back. My recommendation is find something that works to conserve as much time as possible for the things and ones you love the most.

    Loren Baker: Okay. I have my product or whatever my story is, and I have my first sentence. I have my perfect subject line. In that sentence, I can define myself, and I’m proving to you that I’m a growing company and I’m legit, or I’m proving to the world. Where do we start from there?

    John Rampton: I would say even before you start, just make sure that I write about this. If I don’t write about Fusion, don’t pitch me Fusion. I’m never going to write about it. That’s before you start. Next is flatter me. Get to know me. After that, make sure you pitch the story, three to five words in the first sentence. After that, I like telling a little bit about competition.

    Obviously, I pitch more in the tech world. I know the tech world a little bit more, so tell me a little bit about your company, what you do in the next two sentences. Tell me who your competition is, and how you differ from your competition. I also like a little bit after that, that’s all I would send in my first pitch email is a little bit about my company, why I make a difference, and some of the competition — and why the hell I matter. If I respond to that, then you can tell me, “Oh. I compete with Uber who’s raised $10 billion,” or “I compete with this little company that raised $500,000,” or here or there.

    Tell me because that proves a little bit more like, “This is my competition, and here’s why I’m better than them.” That’s a real story to me, being like, “Oh. You’re a company that has gotten a 100,000 customers in the past six months,” which is more than your competition who raised $5 million three months ago. That’s a real story. Prove to me that you have a real story, not, “Hey. I’m launching a new product feature.” I don’t care about product features. I care about helping features. How are you helping and changing the world?

    Loren Baker: Is there still any value or advantage to offering an exclusive or an embargo?

    John Rampton: Yes. Embargo, not as much, but exclusive, yes. I don’t get a ton of exclusives because I don’t write about a ton of stuff, but if you’re pitching a TechCrunch, a VentureBeat, a Wall Street Journal, New York Times, Mashable, and a lot of bigger, huge publications that talk about that type of stuff, they will require those. If you don’t have those, most of the time, they won’t even look at you.

    Loren Baker: How do you know who to give the exclusive to?

    John Rampton: Typically, when I’m pitching an exclusive, say my company has just raised $5 million, I’m most likely going to go to somebody that I know. This is where I pitch PR professionals. I typically don’t like PR people even though I do a lot of PR work, but I don’t pitch PR people, except in the circumstance where you really need PR. Then, I’m like “It’s the relationships.”

    If you have a relationship and you’ve been stalking — that’s what I always call it because it really is stalking — but getting to know and establish a relationship/friendship with the reporter, go to the relationships that you have. They’re going to be a lot better than just pitching some random person. Even if you just raised $5 million for your company, the likelihood of you getting written about by a cold pitch is slim to none. You need to have a relationship there, but exclusivity really helps.

    Loren Baker: So stalking leads to a relationship. If I’m following a person, liking their stuff, Retweeting them, learning about them — how do I turn that into not being a weirdo, but being a friend or someone that they recognize?

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    John Rampton: Right. This may sound horrible, but stalking leads to knowing where a person is going to be at and putting forth the right thing to be able to meet that person. The more you can have a personal relationship … for example, here’s a good one that I have. I wanted to write for Forbes. I had wanted to write for Forbes ever since I was literally a kid. I had applied. Bruce Upbin — he is the managing editor of Forbes and basically the gatekeeper — if he says you write for Forbes, you write for Forbes. I had, had three introductions to him. I’d done this. I’d send him an email. Literally, I probably wrote 50 amazing posts, and he had been sent all of them.

    I’m talking like six months, eight months’ worth of work. It didn’t work out. No. I mean, he responded, “Send me this,” and stuff like that, and I’m not faulting him or saying he’s a jerk or anything like that, man. He gets probably pitched to be a writer like a thousand times a day.

    Loren Baker: Oh my God, yeah.

    John Rampton: Easily. Then, I got really into stalking, and I found out that there was going to be a Forbes party exclusively for Forbes writers in San Francisco.

    Loren Baker: Okay. You stole a tuxedo and a tray full of champagne and walked around the party, right?

    John Rampton: I get to that party. I walked up, and I looked on the list and found — this is horrible. I always recommend this doesn’t always work out because I’ve tried it two other times and it’s only worked one two of the three — but I walked up and I saw somebody’s name on the list. I just said that name, and they’re like, “Okay. Go past.”

    I walked past, and I got into the party somehow. Literally, it was a little sleazy, but I got to know him, and I’m like, “Hey, Bruce, I was this,” and he’s all, “I don’t know you.” I’m like, “Yeah, I kind of snuck into the party, but I really want to write for you. I’m really good, and look, I know this person, this person, and this person,” because I had established more of an online relationship. I knew two of the people personally, but then I knew two or three others, one of the guys who actually started Forbes, Forbes.com, the main original guy.

    I’d read 10 of his posts, and he was passionate about this. I had never met him before. But I went and talked with him. I said, “Hey. I really liked this post.” I was super prepared for this meeting. I’d been preparing for it for like six months, but I knew two or three of his posts from heart, and I’d read countless of them. I’m like, “Yeah, I really like this,” and I got to know him.

    Then, literally I talked with Bruce and I said, “Hey. I know this person. I’ve been friends with those couple of guys, and I know the guy who started it. Him and I just had a really good conversation.” Bruce is like, “Oh okay, so you want to write for me?” I was like, “Yeah. I really want to write for you. What can I do to get set up?”

    He’s all, “Just shoot me an email,” so I shot him an email the next day. It took me another month after meeting him to finally get set up. It ended up like the way I got a hold of him personally was over Twitter. I found that, that was his method of communication. Now it’s not, but at the time, that was how he communicated.

    You have to find these little things out. Again, stalking leads to figuring out where people are. You can go to websites and see that they’ll be at an event and go to the event and try and find that person and plant the seed. Then when you see them again, be like, “Oh. Hey. How’s it going?” It takes a lot of work, but if you can foster that relationship, a personal relationship will get you 10 times further than anything.

    The same with Entrepreneur Magazine. I’ve written for them for a long time, but I met one of the editors at a conference. I had been stalking him for a while. Then I flew out to another conference and met them, and I was like, “Hey. I would love to start writing.” He’s like, “All right,” so I emailed him a week later, and I said, “Hey, I’m going to be in New York in two weeks. I’d love to go out to lunch.” He’s like, “Oh, yes. That’d be fun. What dates?”

    I’m like, “I’m here this day.” He’s all, “I can’t do lunch,” and I’m like, “Well I’m going to be there for the next three or four days.” He’s like, “All right. Let’s go on this date,” so I booked a plane ticket, and I flew out there.

    Loren Baker: Nice.

    John Rampton: I made a trip out of it because that was worth it to me to foster that relationship. Now, that personal relationship is actually one of the strongest relationships I have, and it started with stalking. It wouldn’t necessarily — it does sound stalkerish — but it was getting to know that person and know, so I could make that personal connection.

    Loren Baker: Yeah. It’s like preparing your networking before you go to an event. Before you go to Pubcon or SMX or whatever, you typically want to find out who’s there. You do a search for the hashtag on Twitter. You make your little list of the top four or five people you want to connect with, and you make it a point to walk up to them at the networking party or maybe talk to them after their presentation or something like that, right?

    Building Relationships and Getting to Know Influencers

    John Rampton: Yeah. This goes with press in general, like it leads back to those relationships. The more relationships you can have, the better. It’s hard to establish a relationship over email. That’s where I feel a lot of people when they’re pitching press get it wrong. The people who have met me are a thousand times more likely to get a story about them than somebody that’s just cold pitching me email. You really have to tug at my heartstrings to be able to get a story out of me.

    Loren Baker: You know Christoph Cemper, right?

    John Rampton: Yes.

    Loren Baker: For a while there, I don’t know if he does it anymore or not, but he used to run Facebook advertising campaigns where the image was a picture of his face. He would run them before conferences. He would run an ad campaign and target the personas of the types of people he wanted to connect with at a conference.

    Of course, he always has a suite of different tools, so sometimes they have a booth. Sometimes they advertise or whatever, but he would run the campaign with his face and, of course, his orange jacket that he usually wears. People would just walk up to him that had never met him before and feel comfortable having that conversation, not realizing that they’ve probably seen him thousands of times every time they log into Facebook. Right?

    John Rampton: Yes.

    Loren Baker: It was one of those things of getting yourself out there and really getting to people’s comfort zone, too.

    John Rampton: Yes.

    Loren Baker: That’s cool. What about commenting on blogs? Have you gotten much of a response from that when you’re trying to connect with others or when others are trying to get your attention?

    John Rampton: I have a lot of people comment. Not as many people comment on that. That’s not like the biggest one, but a comment for me is just a little bit of extra recognition. It’s not necessarily that I’ll care, but when I meet you and after, if I recognize your name and you’re like, “Oh. I read this article. I commented on it. Great thing,” it’s a lot more valuable of a connection because I might have seen your name or even responded to you.

    Loren Baker: Or you can pretend that you saw it, right? You can be like, “Oh, I remember.”

    John Rampton: “Oh, yes. Yeah, yeah” — which is most likely going to be the case. At the same time, when I get a comment, every now and then, I’m going to look back. Almost all comment systems email the author.

    Loren Baker: Exactly.

    John Rampton: So at least I will see your name. That’s just another little like, “Hey … ” when you send an email. I’m like, “Man, I swear I’ve read this name.” You don’t even have to remind me. I actually wouldn’t be like, “Oh, yeah, and I commented on three of your articles.” No. Don’t do that. That’s not really the greatest, and you’re losing the purpose of it. But I will recognize your name.

    Loren Baker: It really goes back to personal branding at the end of the day, right?

    John Rampton: Yes. Right.

    Loren Baker: The more you can get your face, your name, your brand in front of the people that you want to be colleagues with, or influence, or connect with, or become friends with to a degree. I’m friends with most people that I work with, probably my only friends tell you truth.

    John Rampton: Yes.

    Loren Baker: It’s one of those things where you can just build your following and your audience, and just really get in front of who you want to market to. When you do walk up to someone at that networking party or break in o the party, or even go to the coffee shop downstairs from the BuzzFeed offices. You see that one writer you want to talk, and maybe they may recognize … it does. It gives you more of your foot in the door, right? It’s old PR, publicist thing. I’ve never really met a publicist who’s an introvert. The beauty is with the Internet, introverts can become extroverts.

    John Rampton: Yes.

    Loren Baker: Any last, maybe three final takeaways to give to the Search & Deploy audience on how to help our friends out there get coverage, get noticed by influential writers, or get a story about something happening with their business?

    John Rampton: Just tips that I would give in general is the more personal touch you can have on things, the better. Really get to know what the person you’re pitching behind it writes about. Again, if you pitch somebody something and they don’t write about it, it’s a waste of your time and especially theirs.

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    John Rampton: Additional tips that I would give is really focus not on products, but on solutions and what problems you’re solving, because if you’re trying to pitch, “Here’s these five problems that I’m solving,” or “Here’s these five products that I have,” which are people going to write about? They’re going to write about problems that you’re solving and the solutions that you’re really solving. Write about a problem and how you’re really solving that. Uber is solving a problem that people don’t have cars. They need to get from point A to point B, and we all hate taxi drivers.

    Loren Baker: Yes we do.

    John Rampton: They’re solving that problem. If they’d come out and been like, “Yes, we want to start another cab company,” would anybody have cared? Not really. But they came out of the forefront and said, “We’re trying to change this. We’re trying to add accountability to it,” and it worked.

    They’re a large company, and there’s so many other companies out there in that same circumstance that they’re dominating huge markets by just solving simple little problems, and they really focus. That’s one that I love Uber and Lyft and all those companies. That’s a huge problem that they’re solving and what they have really focused on. We want accountability.

    Loren Baker: I’ll tell you what, too, because of Uber and Lyft, I sold my second car.

    John Rampton: Yeah. Same.

    Loren Baker: I just don’t need it. I don’t ever use it.

    John Rampton: Yes.

    Loren Baker: If I need to go somewhere, I can just hail an UberX and I’m saving money at the end of the day on insurance, on space to store the vehicle, and maintenance. It’s great.

    Before we go, there’s one point I want to bring up, and I just realized it. We’re doing a podcast about getting buzz, getting mentions, getting PR, and the word ‘press release’ has not come up once.

    John Rampton: Yeah.

    Loren Baker: Why is that?

    John Rampton: I don’t even … How do you pronounce that? Press release?

    Loren Baker: Press release.

    John Rampton: Yeah, is it French? Press is changing. The way people are doing things is evolving, and I think the press release is dying because there’s so much garbage out there that anybody can release a press release, and all the people releasing press releases have nothing notable to put out there.

    Loren Baker: Right. Right. Do you remember press releases before the Internet, before PRWeb? They were short.

    John Rampton: Yeah. It’s the only way you were able to get your message out.

    Loren Baker: They were short. They were like one paragraph, three bullet points, then contact information.

    John Rampton: Yes. Correct.

    Loren Baker: Then, PRWeb came out and SEO got a hold of it and killed that.

    John Rampton: Yep.

    Loren Baker: Great. That’s another discussion for another time. I’m really glad actually we did not bring up the word ‘press release’ during this podcast.

    John Rampton: Yes.

    Loren Baker: Really appreciate your time, John. Thank you so much for joining us today on Search & Deploy. Again, where can people find you online? Where can our listeners find you and connect with you online?

    John Rampton: I’m just JohnRampton.com/Contact. You can just go to my .com, or I’m @JohnRampton on Twitter and +JohnRampton. That’s how you get a hold of me.

    Loren Baker: Great. Thanks a lot, John. One last tidbit out there for our listeners. If you want to get the attention of press, invite them to do a podcast, right?

    John Rampton: Yeah.

    Loren Baker: All right. Thanks a lot, John. I really appreciate it, and again, thank you for listening to Search & Deploy. This has been Loren Baker, Search & Deploy, a Foundation Digital and Rainmaker.FM production.

    John Rampton: Thanks, guys.